Privacy Policy

Last Updated: October 8, 2026

MyIbadah (“MyIbadah”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the MyIbadah mobile application, website, and related services (collectively, the “Services”). By using MyIbadah, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use MyIbadah, we may collect the following categories of information.

1.1 Account Information

When you create or use an account, we may collect information such as:

  • Name or display name
  • Email address
  • Phone number, if provided
  • Profile photo, if provided
  • Account credentials or authentication identifiers
  • Language preferences
  • Other information you voluntarily provide in your profile

We use this information to create and manage your account and provide personalized features.

1.2 Location Information

Some MyIbadah features may require approximate or precise location information, depending on the permissions you grant.

Location information may be used to:

  • Calculate prayer times
  • Determine Qibla direction
  • Display nearby religious or pilgrimage-related locations
  • Provide location-based worship information
  • Improve location-dependent features

You can control location permissions through your device settings. Some features may not function correctly if location access is disabled.

1.3 Usage and Activity Information

When you use MyIbadah, we may collect information about your interactions with the application, including:

  • Features you access
  • Pages or content you view
  • Quran reading activity
  • Audio playback activity
  • Prayer or worship activity when you choose to record it
  • Check-in activity
  • Learning activity
  • App interactions
  • Session information
  • Device and application information

This information may be used to improve the Services and understand how users interact with MyIbadah.

1.4 Device and Technical Information

We may automatically collect technical information such as:

  • Device type
  • Operating system and version
  • Application version
  • Device identifiers
  • IP address
  • Crash information
  • Performance information
  • Network information
  • Diagnostic information

This information helps us maintain application security, troubleshoot problems, and improve application performance.

1.5 Community Content

If MyIbadah provides community features, you may voluntarily submit content such as:

  • Posts
  • Comments
  • Reactions
  • Profile information
  • Images
  • Other content you choose to publish

Content submitted to public or community areas may be visible to other users.

Please do not publish sensitive personal information that you do not want other users to see.

1.6 Information You Voluntarily Provide

We may collect information that you voluntarily provide when you:

  • Contact us
  • Submit feedback
  • Report a problem
  • Participate in surveys
  • Communicate with our support team
  • Participate in community features

2. How We Use Your Information

We may use collected information to:

  • Provide and operate MyIbadah
  • Create and manage user accounts
  • Personalize your experience
  • Provide prayer and worship-related features
  • Calculate prayer schedules
  • Provide Qibla-related functionality
  • Provide Quran and Islamic learning content
  • Provide audio features
  • Provide community functionality
  • Provide AI-powered features
  • Maintain application security
  • Detect and prevent abuse or unauthorized activity
  • Diagnose technical problems
  • Monitor application performance
  • Improve existing features
  • Develop new features
  • Understand application usage and engagement
  • Respond to user requests
  • Communicate important service-related information
  • Comply with applicable laws and legal obligations

3. Analytics

MyIbadah may use analytics technologies to understand how users interact with the application.

Analytics may include information such as:

  • Feature usage
  • Screen views
  • Session information
  • Device information
  • Application performance
  • Crash information
  • Interaction events

Analytics are used to improve MyIbadah and understand product performance.

Where applicable, analytics providers may process information on our behalf according to their own privacy policies and applicable agreements.

4. Cookies and Similar Technologies

If you access MyIbadah through a website, we may use cookies and similar technologies to:

  • Maintain website functionality
  • Remember preferences
  • Understand website usage
  • Improve performance
  • Maintain security

You may control cookies through your browser settings.

5. How We Share Information

We do not sell your personal information. We may share information with trusted service providers when necessary to operate MyIbadah. These providers may assist with:

  • Cloud hosting
  • Authentication
  • Analytics
  • Crash reporting
  • Push notifications
  • AI services
  • Storage
  • Application infrastructure
  • Customer support

Service providers may only process information as necessary to provide their services to us, subject to applicable agreements and legal requirements. We may also disclose information when required to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect our rights or property
  • Protect users or the public
  • Investigate fraud, abuse, or security incidents
  • Enforce our Terms and Conditions

6. Third-Party Services

MyIbadah may integrate with third-party services and technologies. These services may include, depending on the features available in the application:

  • Authentication providers
  • Cloud infrastructure
  • Analytics services
  • AI services
  • Mapping and location services
  • Notification services
  • Crash reporting services

Third-party services may independently collect or process information according to their own privacy policies. We encourage users to review the privacy policies of third-party services when applicable.

7. Data Storage and Security

We take reasonable technical and organizational measures to protect information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Services
  • Maintain your account
  • Fulfill the purposes described in this Privacy Policy
  • Meet legal or regulatory requirements
  • Resolve disputes
  • Enforce agreements
  • Maintain security and prevent abuse

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. Account Deletion

You may request deletion of your MyIbadah account and associated personal information. Account deletion may remove information associated with your account, subject to information that we are legally required or reasonably permitted to retain. To request account deletion, contact us using the contact information provided below or use the account deletion functionality available within MyIbadah, if available. Some information may remain temporarily in backups or logs before being permanently deleted in accordance with our retention practices.

10. Children’s Privacy

MyIbadah is not intended to knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us without appropriate consent, please contact us.

If we become aware that we have collected personal information from a child in circumstances where collection was not appropriate, we will take reasonable steps to delete the information.

11. Religious and Sensitive Information

Some features of MyIbadah may allow you to record or interact with information relating to religious practices, such as prayer, Quran reading, fasting, worship activities, or religious learning. You choose whether to use these features.

We recommend that you do not enter sensitive personal information into public community areas or AI conversations unless necessary. Where applicable, we process such information only for the purposes necessary to provide the requested functionality and in accordance with applicable laws.

12. User-Generated Content

If you use community features, content that you voluntarily publish may be visible to other users. You are responsible for the content you publish. You should not publish:

  • Passwords
  • Financial information
  • Government identification numbers
  • Private contact information
  • Sensitive personal information belonging to another person
  • Content that violates applicable laws
  • Content that violates our community rules

We may remove content that violates applicable terms, policies, or laws.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request information about how your information is processed
  • Withdraw certain permissions or consent
  • Object to certain processing
  • Request restriction of certain processing
  • Request a copy of certain personal information

To exercise applicable rights, contact us using the contact information below. We may need to verify your identity before processing certain requests.

14. Location and Device Permissions

MyIbadah may request access to device permissions such as:

  • Location
  • Notifications
  • Storage or media
  • Microphone, where required by a specific feature

Permissions are requested only when necessary for applicable features. You may change permissions through your device settings. Disabling certain permissions may prevent some features from functioning properly.

15. International Data Transfers

Depending on the service providers and infrastructure used by MyIbadah, your information may be processed or stored in countries other than your country of residence. Where required by applicable law, we take appropriate measures to protect personal information when it is transferred internationally.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy. For material changes, we may provide additional notice through the application, website, or other appropriate communication channels. We encourage you to periodically review this Privacy Policy.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

MyIbadah

Email: info@myibadah.id

Website: www.myibadah.id

Address: Jl. Diponegoro No.48 A-B, DR. Soetomo, Surabaya, Jawa Timur, 60264

Effective Date: October 8, 2026
Last Updated: October 8, 2026

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